SHORETEL: CUSTOM DIAL STRINGS
https://blogotubes.wordpress.com/2013/11/12/shoretel-custom-dial-strings/
SHORETEL: CUSTOM DIAL STRINGS
It’s been a while since
I’ve made a blog post so I’ll give everyone a quick dump of the most helpful
custom dial strings I’ve accumulated over the years. These can be found in
various places like the ShoreTel KB and shoretelforums.com but I’ve been adding
them to a document here for a while.
Remember to log in to
support mode first otherwise the custom dial string field will not be shown!
Be sure that you’re typing
a semicolon and that the letters are capitalized where required.
Set E.164 CID for National
to be forced
;2E
Set E.164 CID for National
and International
;3E
Remove the pause on POTS
trunks that collects caller ID info.
This is typically used on a
door call box that uses a copper line trunk port. If this isn’t added to the
trunk group it door box will ring twice so the system can attempt to collect
caller ID info from the carrier (which doesn’t exist in the call box setup)
then pass the call into the Default Destination on the group.
;1L
Modify the DTMF tones and
gains for analog devices.
The format this string is
entered in is: ;<db on>,<db off>,<-db level>
You can configure ranges for on/off pulses from 50ms to 8000ms and the -dblevel
from 0 to 31 with 0 being loudest and 31 being softest. 5 is the default for
the output level.
;50,50,2
Send 411 calls to Google’s
411 service 1800GOOG411
<411>xxx+18004664411%1G
<1411>xxxx+18004664411%1G
Set trunk group weight for
outbound call priorities
-20 will give a trunk group
the highest preference and 20 the lowest.
Default values are: 1 for ALS, -1 for PRI, -2 for SIP. Add a site link and 25
is added to the cost. Add parent as proxy site link and 10 is added to cost.
;-20A
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